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商品編號： 9-608-C03 出版日期： 2004/09/09 作者姓名： Andrew McAfee;F. Warren McFarlan;Alison Berkley Wagonfeld 商品類別： Operations management 商品規格： 14p 再版日期： 2006/08/30 地域： Silicon Valley 產業： Computers & electronics;Telecommunications 個案年度： 2001 - 2004
商品敘述：
Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their latest IT initiatives. Boston believed that Cisco needed to focus on its global infrastructure before investing in more functional tools and applications. Under the leadership of Boston and an executive operating committee, Cisco selected three major enterprise projects that required an unprecedented level of process planning and cross-functional cooperation, a major change from Cisco's legacy of entrepreneurial drive. As these three projects started to wind down in 2004, Boston and the operating committee were thinking about what types of new projects the IT organization should support. Raises issues about change management, centralized planning, IT prioritization and resource allocation, enterprise cooperation, and project funding.
涵蓋領域：
Centralization;Change management;Computers;Cross functional management;ERP;Enterprise systems;Entrepreneurship;Information technology
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